Privacy Policy for

Last updated: February 10, 2024

1. Introduction

At Cooper Bakery, your privacy and trust are as important to us as the quality of the confections we bake. This Privacy Policy aims to be transparent about how we treat your personal information, providing peace of mind as you enjoy our delectable offerings. We manage our interactions with you online with the same care and respect that we apply to our baking.

2. Information We Collect

We may collect the following categories of personal information:

a. Personal Identification Information:

  • Your full name, for order identification and processing.
  • Your email address, to send order confirmations and updates.
  • Your telephone number, for order inquiries and delivery coordination.
  • Your shipping address, for order delivery purposes.
  • Your billing information and payment details, which, as of now, we anticipate handling through third-party payment processors if we decide to take payments directly on our site in the future.

b. Account Information:

  • We require customers to create an account to place an order. This approach helps us maintain a secure purchasing environment by preventing abuse of our website and ordering system.

c. Technical and Usage Information:

  • When you browse, we automatically receive your computer’s internet protocol (IP) address, device attributes, browser characteristics, and other technical information that helps us learn about your device and how you interact with our site.

3. Use of Your Information

We process your personal information for the following purposes:

  • To set up your Cooper Bakery account to streamline your ordering process.
  • To fulfill your orders accurately and on schedule.
  • For customer service purposes, such as responding to inquiries or addressing issues.
  • To keep you informed about our special offerings, news, and events.
  • To conduct analytics and research to improve our services.

4. Sharing Your Information

a. Third-Party Service Providers:

  • We engage certain trusted third parties to perform functions and provide services to our shop and may share your personal information with them, to the extent necessary for them to perform such services on our behalf. These include delivery companies, website management services, and customer service platforms.

b. Law Enforcement and Legal Compliance:

  • We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

5. Data Security and Retention

a. Security Measures:

  • We take data security seriously and have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

b. Data Retention:

  • We retain your personal information only for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

6. Your Rights and Choices

a. Access and Correction:

  • You have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted.

b. Deletion Requests:

  • If you want to exercise this right, simply reach out to us. We will act on valid deletion requests and significantly minimize our data retention, where possible, without compromising legal and security standards.

7. Accountability and Management

We conduct periodic reviews of our data collection, storage, processing practices, and security measures to ensure strict adherence to our privacy policy.

8. Updates to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Your continued use of our service after we post any modifications will constitute acknowledgment and agreement of the modified policy.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by:

We are dedicated to ensuring that our customers shop with confidence, knowing that we are as committed to protecting your privacy as we are to the deliciousness of our baked creations.